Welcome to Night Vibes, a ride-sharing tour service designed to provide safe and enjoyable transportation. By booking a ride with us, you agree to comply with the following terms and conditions. Please read them carefully before making a reservation.
1. Booking & Reservations
- All bookings must be made online through the official Night Vibes website or authorized booking platforms.
- Passengers must be 18 years or older to book a ride. Valid identification may be required upon request.
- Night Vibes reserves the right to refuse service to anyone who violates these terms.
2. Passenger Conduct
- No alcohol consumption is permitted inside the vehicle at any time.
- No smoking or vaping is allowed in the vehicle.
- Anti-social behavior (including but not limited to harassment, violence, or damage to property) will result in immediate termination of the ride without refund, and future bookings may be banned.
- Passengers are responsible for any cleaning fees or damages caused during the ride.
3. Safety & Monitoring
- For safety and security, all vehicles are equipped with dash cams that record video and audio during the ride.
- Recordings may be used for:
- Incident investigation (accidents, disputes, or policy violations).
- Legal or insurance purposes if required.
- Improving service quality (training and safety reviews).
- By using Night Vibes, you consent to being recorded during your ride.
4. Liability & Responsibility
- Night Vibes is not responsible for any actions, incidents, or events that occur outside the vehicle, including but not limited to:
- Personal injuries or accidents at pickup/drop-off locations.
- Loss or theft of personal belongings left in the vehicle or at any stop.
- Third-party services or venues visited during the ride.
- Passengers are responsible for their own safety and belongings at all times.
5. Cancellation & Refunds
- Cancellation policies vary based on the booking type (refer to your booking confirmation).
- No refunds will be issued for rides terminated due to violation of these terms.
6. Changes to Service
- Night Vibes reserves the right to modify routes, vehicles, or services due to unforeseen circumstances (e.g., traffic, weather, safety concerns).
- We may update these terms at any time; continued use of our service constitutes acceptance of the revised terms.
By booking with Night Vibes, you acknowledge that you have read, understood, and agreed to these terms and conditions, including dash cam recording for safety and security purposes.
For any questions, contact us at [bookings@nightvibes.com.au].